Fees

Aquatic Therapy – £90 (time in the water approx. 40 minutes)

Initial developmental or neuro assessment with a summary letter / email – £130

Follow appointment at Clinic – £80 for a session

Follow up home / community visit –  From £90* per session
* Travel and mileage may be chargeable depending on your location

Intensives – Fees available on request, advanced payment or part payment may be required on booking.

Postural Assessment – Fees available on request

Teaching / Training – Fees available on request

StarPhysio will invoice you after your session, this may be agreed on a session, weekly or monthly basis by your treating therapist. Invoices will be sent by email (or post if preferable) and have a 14 day payment period. We ask that you pay by BACS payment, if this is not possible, then please negotiate alternative payment with your treating therapist. Please ask for a copy of our invoicing and debt policy for the terms and conditions. Please contact us if you require a full copy of our fees, terms and conditions.

Reports - Charged at £90 per hour

Attending Meetings / Equipment assessments* – Charged at £90 per hour

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Appointment Reminders & Booking Confirmations StarPhysio utilises a well respected and secure database system to manage bookings, client records and invoicing called Cliniko. We normally send out booking confirmation emails and appointment reminders via email, you will have the opportunity to opt in or out of this service.

Records & GDPR All records are held securely inline with UK – GDPR guidelines, any submission of information via our contact form or any method will be handled in a sensitive manner. As Starphysio operates at the highest levels of customer service we have policies governing our operations and these are available on request, including UK – GDPR, consent and dignity, archiving, backup and data breach, invoicing & debt recovery, complaints, IT and data security and retention of records.

Cancellations
Please note that sessions cancelled with 24 or more hours notice will not be payable. However the full cost will be payable with less than 24 hours notice.

Feedback Lastly, Thank you for joining us on ‘many journeys, one mission’. We expect your experiences with us to be positive and affirming but we would also welcome any feedback you would like to give us, whether good or bad.